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PRA brings Microsoft into COVID-19 monitoring tool

PRA Health Services, a North Carolina-based contract analysis group (CRO), has built-in Microsoft’s Healthcare Bot tool into its Health Harmony COVID-19 Monitoring Program. The characteristic permits customers of the platform to make use of the AI-based chat bot, which has the power to acknowledge and reply questions associated to COVID-19.

Enhanced expertise

Kent Thoelke, EVP and chief scientific officer with PRA, advised Outsourcing-Pharma that the Health Harmony COVID-19 Monitoring Program permits contributors to trace any COVID-19 signs they might be experiencing, and educate themselves concerning the virus. The incorporation of the Microsoft bot, he mentioned, enhances the expertise.

For users of the Health Harmony app, the enrollment experience becomes more personalized and is more accurate in determining the level of COVID-19 care needed​,” he defined. “For organizations that have implemented PRA’s COVID-19 Monitoring Program, the integration allows them to understand patient flow and to monitor, educate, and individualize care with greater agility​.”

Jean Gabarra, normal supervisor of well being AI at Microsoft, mentioned options like these assist enhance the accessibility of scientific analysis and healthcare sources.

When technology like Microsoft’s COVID-19 Healthcare Bot and a user-friendly interface like the Health Harmony app can be combined with the insights and expertise of a global healthcare intelligence partner like PRA, patients’ health and wellbeing will benefit tremendously​,” she mentioned.

Thoelke added that the Health Harmony app and newly built-in bot gives sufferers a excessive diploma of empowerment.

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